1. Introduction
TCS Plant Hire Limited (“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and interact with our services.
Please read this policy carefully. If you have any questions, you can contact us using the details provided at the end of this document.
2. Who We Are
TCS Plant Hire Limited is a groundworks and plant services company operating in the UK. We are the data controller responsible for your personal information collected through this website.
3. What Information We Collect
We may collect the following types of personal information:
Information you provide directly:
- Your name
- Email address
- Phone number
- Any additional details you choose to include in your message when submitting our contact form
Information collected automatically:
- IP address
- Browser type and version
- Pages visited and time spent on each page
- Referring website or source
- Device type and operating system
This automatically collected data is gathered via Google Analytics (see Section 5).
4. How We Collect Your Information
We collect information in two ways:
- Contact Form — When you complete and submit our online contact form, we receive the personal details you provide in order to respond to your enquiry.
- Google Analytics — When you browse our website, Google Analytics automatically collects anonymised usage data to help us understand how visitors interact with our site.
5. Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies – small text files placed on your device – to help us analyse how users navigate and use our website.
The information generated by these cookies (including your IP address) is transmitted to and stored by Google on servers which may be located outside the UK or European Economic Area.
We use this data solely to improve our website’s performance and user experience. We do not use Google Analytics to identify you personally.
You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on, available from Google.
For more information on how Google processes data, please visit: google.com/policies/privacy
6. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries submitted via our contact form
- Provide you with information or quotations relating to our services
- Improve and maintain the performance of our website
- Understand how visitors use our site through anonymised analytics data
We will not use your personal information for any purpose other than those stated above without first obtaining your consent.
7. Legal Basis for Processing
Under UK data protection law (UK GDPR), we process your personal data on the following lawful bases:
- Legitimate Interests – to respond to your enquiry and communicate with you regarding our services
- Consent – where you have agreed to the use of cookies via our cookie notice
8. How We Store Your Information
Your personal information is stored securely and is only accessible to authorised members of our team. We retain contact enquiry data only for as long as is necessary to respond to and manage your enquiry, after which it is securely deleted.
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
9. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share data with the following parties only where necessary:
- Google LLC – in connection with Google Analytics as described in Section 5
- Legal authorities – where we are required to do so by law
10. Cookies
Our website uses cookies to support Google Analytics functionality. Cookies are small files stored on your device that help us understand how you use our site.
You can control or disable cookies through your browser settings at any time, though this may affect the functionality of some parts of the website. You can also opt out of Google Analytics specifically as outlined in Section 5.
11. Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict how we process your data
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details below. We will respond to all requests within 30 days.
If you are unhappy with how we have handled your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to check this page periodically.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch.
Last updated: May 2026
This Privacy Policy applies to the TCS Plant Hire Limited website only.